Privacy Policy

1. Introduction

Incitable Digital Asia (“Company“, “we“, “us“, or “our“) is committed to safeguarding the confidentiality, integrity, and security of personal data entrusted to us.

This Privacy Policy sets out the principles governing the collection, use, disclosure, storage, and protection of personal data in accordance with applicable data protection laws, including but not limited to the Personal Data Protection Act 2010 (Malaysia) (“PDPA”), and, where applicable, international data protection standards.

By accessing our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.

2. Scope of This Policy

This Privacy Policy applies to:
• Visitors to our website
• Prospective clients
• Clients and counterparties
• Business partners
• Individuals submitting inquiries or information through our website

This policy applies solely to personal data collected through legitimate and lawful means.

3. Personal Data We Collect

We may collect personal data that is necessary for business operations, including but not limited to:

3.1 Identification Information
• Full name
• Company name
• Position or designation
• Contact information (email address, phone number)

3.2 Business Information
• Corporate details
• Industry classification
• Business objectives
• Strategic requirements

3.3 Technical Information
When accessing our website, we may automatically collect:
• IP address
• Browser type
• Device information
• Website usage patterns
• Cookies and tracking identifiers

Such information supports security, analytics, and service optimization.

4. Purpose of Data Collection

Personal data is collected strictly for legitimate business purposes, including:
• Responding to inquiries
• Delivering professional services
• Conducting due diligence
• Managing client relationships
• Supporting regulatory and compliance obligations
• Enhancing service delivery
• Improving website functionality
• Facilitating communications

We do not collect personal data for purposes that are unrelated to our professional mandate.

5. Legal Basis for Processing

We process personal data based on one or more of the following:
• Consent provided by the individual
• Contractual necessity
• Legitimate business interests
• Compliance with legal and regulatory obligations

6. Disclosure of Personal Data

We maintain strict confidentiality standards.

Personal data may be disclosed only where necessary, including to:
• Professional advisers
• Legal counsel
• Auditors
• Technology service providers
• Regulatory authorities
• Law enforcement agencies

Disclosure occurs strictly on a need-to-know basis.

We do not sell personal data to third parties.

7. Cross-Border Data Transfers

Where required for operational or service delivery purposes, personal data may be transferred across jurisdictions.

Such transfers are conducted with appropriate safeguards to ensure that data protection standards remain consistent with applicable laws.

8. Data Retention

Personal data will be retained only for as long as necessary to:
• Fulfill the purposes for which it was collected
• Meet contractual obligations
• Satisfy legal or regulatory requirements

Upon expiry of retention periods, data will be securely deleted or anonymized.

9. Data Security

We maintain robust security controls designed to protect personal data against:
• Unauthorized access
vUnauthorized disclosure
• Loss or misuse
• Alteration or destruction
• Security measures include:
• Access control protocols
• Encryption where appropriate
• Secure infrastructure
• Confidentiality obligations

Despite these safeguards, no method of transmission over the internet is entirely secure.

10. Cookies and Tracking Technologies

Our website may use cookies and related technologies to:
• Enhance user experience
• Analyze traffic patterns
• Improve functionality

Users may adjust browser settings to decline cookies. However, certain features of the website may be limited.

11. Your Rights

Subject to applicable law, individuals may have the right to:
• Request access to personal data
• Request correction of inaccurate data
• Withdraw consent
• Request limitation of processing
• Request deletion where appropriate

Requests may be submitted through the contact details listed below.

12. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites.

Users should review third-party privacy policies independently.

13. Updates to This Policy

We reserve the right to amend this Privacy Policy at any time to reflect changes in legal requirements or operational practices.

Updated versions will be published on this website with a revised effective date.

14. Contact Information

For questions regarding this Privacy Policy or personal data matters, please contact:

Incitable Digital Asia
F01-08, 1st. Fl., Citta Mall
47301 Petaling Jaya
Selangor, Malaysia

[email protected]
+(60) 378 481 600